Muskan Container Lines Pvt. Ltd., is one of the leading Shipping Agency, Liner Container operator and Logisitics solution provider in the Indian Sub-continent. We are a Pan-India Organization involved in the business of providing high-quality and reliable solutions for the Shipping, Logistic & Transportation needs of our esteemed clientele. At Muskan, we believe in deliverables and our Endeavour is to continue the journey to keep getting better and deliver best to our Clients, Vendors, Employees and Stakeholders. We today represent multiple container agencies operating in the ISC, M/E, SEA corridors, and have logistics operation encompassing all continents, through our network of agents. Muskan Container Lines Pvt Ltd., was born from a deep desire of the Promoters to create value for our clients. Backed by an experience of a cumulative 18 yrs of active trade involvement in the industry of our CEO Mr. Deepak Trehan's vision to excel was envisioned as MCLPL was incorporated in India. We are ably supported by our Core-team of Senior Managers and Staff in all offices in India. At Muskan our Motto is to delight customers, and create value for all our vendors and team-members. To create innovative ideas and out-of-the-box solutions for the Box-trade. It is with this mission, we strive to work tirelessly towards achieving excellence in all our business activities.
Commencing our operations in the industrial hub of New Delhi, our robust infrastructure and our expansive trailer fleet has propelled us to the forefront of freight logistics in India.
This has helped us carve a niche for ourselves in the competitive arena of logistics. With a highly dedicated and experienced team of qualified professionals, equipped with the latest advancements in technology and having an extensive knowledge of the shipping industry, our group has dynamically grown across the globe. A fervent domestic and international network supports us in rendering professional services of the highest standards to our valued customers.
Emergence of our own offices in Dubai, Port Klang, Singapore & Iran has enhanced our global presence.
We are committed to enhance customers' satisfaction for understanding and meeting the customer requirements. In order to achieve the same we strive to achieve the following
Education and training of all the employees
Implementation of ISO 9001:2015 Quality Management System
Attending to customer complaints and take corrective actions to avoid recurrences.
Carrying out internal audits and take corrective actions
Continual Improvement in all the areas of services.
Complying with all statutory & regulatory requirements
Management review and course correction.
Identifying risks & risks mitigation
Trusted & reliable partner
Trusted & reliable partner
Excellent relationship with global forwarders & local authorities
Professional, well experienced, skilled & dedicated team
Innovative customized solutions for your cargo movements
Global network of offices
Committed to deliver on time, at the right place & at the right price
Strong IT system networking vendors / customers for quick response
Muskan Container Lines is dealing with depots in Nhava Sheva, Chennai, Dadri, Ludhiana, Hyderabad, Mundra, Ahmedabad , Kolkata exclusively for 24 X 7 best in class services , equipped with modern facilities, designed to provide uninterrupted service to the clients. The Empty Container Depots are paver blocked and can store more than 12000 TEUS. The depots are installed with CCTV cameras for safety and security.
The storage of Empty Containers coupled with a setup of "Maintenance & Repairs" as per IICL standards, enables us to deliver the excellence in quality and service. Every container is meticulously inspected and surveyed at the depot, thereby ensuring that the equipment of the Lines is maintained to the highest criterion. We are one of the prevalent leading partners to major shipping lines for storage and maintenance of Reefer Containers across all our depots.
Our depots are equipped with the following assets all owned by us: Top Lifters, Loaded Reach Stackers, Side Lifters, and Fork Lifts
Muskan Container Lines Pvt Ltd is known for its services in the NVOCC not only in India but in the Middle East, Far East and South East Asia. We operate a fleet of more than 1000 TEUS and now extending our services to the CIS countries.
We actively liaise with shipping lines, port agents, local carriers and others for movement of your shipments thus taking on the responsibility of safe and time-bound delivery across the world.
Our competent staff has adequate expertise in handling all facets of ocean cargo logistics operations. We are reinforced by sturdy domestic and international allies and are well furnished to take care of our client's requisites.
Our major strengths are our export/import services and our strong IT schemes. With this capability, we are able to offer a single-source supply chain solution to and from any part of our network, keeping you informed of your shipment status at every phase.
Since the past few years we have been aggressively selling our NVOCC activities along with our overseas counterparts mainly in Europe, Gulf and have seen this activity grow in large volumes. Our philosophy of door to door services is well pronounced in this form of transportation too.
Import customs Clearance - HSN classification, duty determination, and preparation of bills of entry, processing the customs clearance, assessment, customs examination and obtaining customs out of charge and arranging dispatch, delivery to the destination. Export customs clearance - Preparation of shipping bill (on the basis of shippers letter of instruction), classification for drawback, DEPB or DEEC receipt of goods, measurement, weighing, marking, labelling processing customs clearance, customs examination and obtaining customs out charge and Handing over to international Career. Clearance services on offer are progressively on our latest software Logi-Sys which facilitates the flow of data interchange including receipt of soft copy of bills of entry and shipping bills assisting in valuation procedures, filing, amendments and cancellation, filing and pursuing refund claims, project imports /exports and liaison with allied agencies. Having cordial relation with officers, we are confident of assuring you quick clearance and release of the consignment in case of imports or the relevant B/L in case of export, thus saving you on operational costs as you would be able to dispose of the imported consignments faster or negotiate your documents faster to realize the proceeds quicker.
Multimodal Transport services at Muskan Container Lines Pvt. Ltd. is an effective chain that interconnects different links or modes of transport – air, sea, and land into one complete process that ensures an efficient and cost-effective door-to-door movement of goods under a single roof. Our comprehensive and high-capacity network allows us to provide you with a fast and flexible service.
Our Multimodal Transportation system works as a vital connecting link in our wide arena of Supply chain Management System. We work relentlessly to ensure that any problems that may arise are dealt with in a logical manner and in line with your requirements. We are often seen as a shipping company, but that's just part of the picture.
The most far reaching impact of containerization on our part is our involvement in multimodal transport; we have a proven track of carriage of goods by more than one mode of transport under a single contract. We have excellent business links with individual transport operators and provide the best of services. Our Multimodal transport, which is planned and coordinated as a single operation, minimizes the loss of time and the risk of loss, pilferage and damage to cargo at trans-shipment points.
Muskan Container Lines Pvt Limited is involved in airfreight service in view of the growing demand from its customers. We continue to be the market leader in providing innovative airfreight solutions and have vast experience in handling a large variety of shipment from large and complex project-oriented cargo to small, fragile and even perishable cargo. With our global worldwide associate's offices and global network express service, we provide the most efficient Air Import services from all destinations of world. We are able to offer on the economy service to reduce your freight cost with choice of reliable carrier and ensure your routine and shipping requirements to all major cities in the world with on time collection and delivery. We also have a high-tech communication system to monitor the movement of shipments from the time of departure until delivery at final destination.
There has recently been high-velocity growth in the Group's commitment towards carriage of over-dimension cargo.
This growth is perceptible, considering the steep increase in the induction of additional special equipment, like flat racks, open tops and hard tops – both 20s and 40s.
What was earlier restricted to just Nhava Sheva, Jebel Ali and other Arabian Gulf ports, has now expanded to other locations in South East Asia, China, East and West Africa, other ISC ports and as well as CIS locations.
The Group companies have pooled all such equipment, and created a global commercial management cell at Mumbai, to dedicatedly and professionally manage the entire fleet.
For over a decade, the Group has carried out Project Cargo Logistics through a dedicated company – Muskan Logistics, now called Muskan Container Lines Private Limited.
An impressive list of customers has found Muskan to be very resourceful in this business segment as well. This is because Muskan could meet their needs specific to Project Cargo Logistics. Our customers rely upon us as a dependable logistics partner, to provide equipment and vessels catering to cargo of all sizes and shapes, to various global locations.
Muskan has repeatedly demonstrated this capability, and carried out turnkey projects for globally renowned companies.
"Passionate about projects" has been the motto of our Projects division. Keeping this in mind, the global offices of the Group have repeatedly proved how imperative their presence is, to ensure safe, sound, and timely delivery of any project consignment. Many times the scope of activities even in this segment, ranged from dismantling to installation.
Within a couple of months of commencement, the Muskan office in Chennai has already moved quite a few project cargo consignments.
A full range of trucking and Inter modal services are available with us. Our clients can rely on our proficient transportation services and remain assured of on time and safe delivery of their consignments. Our Inland transportation system works as a vital connecting link in our wide area of Supply chain management system. We have an extensive range of trucks, trailers and other inland transportation vehicles to carry your cargo from the origin port to port of dispatch and from port of landing to place of delivery in an economical, secure and time bound manner.
The pedestal of our service lies in our approach where attention is paid to each and every possible characteristic of land transportation. Key features of our Service
Door to Door Delivery
Reduction in cycle time and product landed price
Proactive management of complete modes of transportation
Establishes a single point of contact
Reduces burden of documentation and other formalities
For quite a while, this activity has been vigorously pursued from various Indian load ports and ICDs.
Invariably shipments to various Asian locations through hub ports at Jebel Ali, Singapore and Port Klang, are currently being catered to. Appropriate opportunities are actively being sought for further expansion of this business segment.
Unlike many operators, Muskan Group companies go about this activity systematically, supported by their own liner company and a sound insurance cover.
Muskan Lines specializes in offering services that span Shipping Documentation, Custom Clearances, Cargo Insurance, Warehousing and Local Distribution as a part of its Door-to-Door Logistics Service.
That's the Convenience of a Single Window Advantage.
In essence, you can hand over the documents to us and we will deliver the cargo at your doorstep, almost anywhere in the world.
We believe that our values hold us in good stead for the future. Our commitment to our customers has served us well and guides us as we develop new services and routes to meet their needs. We remain fully committed to our core business – shipping, and in particular, the intra-Asia routes we have traditionally and faithfully served. Our ties in the region run deep and we will continue to leverage on these local understandings for the foreseeable future.
The value we place on our staff and their development ensures that we have a skilled and highly motivated workforce that is able to deliver the quality of service we demand. With the same spirited entrepreneurism that accompanied our founding, we continue to pursue growth in new markets. Recognizing the potential of the rapidly rising economies of Africa and South America, we are placing even greater emphasis on niche trades to and from these parts of the world. This is reflected in our building some of the most efficient and environmentally friendly services in their class, designed specifically for the gulf & Far East trade. We are also pursuing greater land-based investment, including bonded terminals and depots in emergent countries such as Indonesia and Kuwait.
Though working in China is a challenge, we believe Muskan has the expertise, strong partnerships, and the deep understanding of local business practices required to replicate such successes throughout the continent. As is the case with Gulf and Far East, as indeed with all our endeavors, Muskan's collective vision and sensitivity to new and unique working environments allows us to deliver tangible results.
Our mission is to serve our customers in the global logistics and transportation domain by providing creative, cost effective supply chain solutions that continually meet and exceed our customer's expectations. To provide absolute value to increase freight management efficiencies thus providing maximum hard and soft savings for our customers in the process of shipping.
We are committed to our relationship with our customers to be valued members of our team and follow the practice of always being ready to serve them with integrity and responsibility.
To achieve the best we focus on world class logistics services. We are always ready to meet our customer's needs at all times. Our aim is at providing this high level of service to build long-term relationships with our valued clients.
We strive hard to offer our clients not just reactive service but also a proactive approach by using our knowledge, to not only provide excellent service but to also help guide our clients in the most effective direction as it pertains to land and sea logistics.